Help & support

Connect your server

Use the address of your Uptime Kuma instance and your existing account credentials. KumaBoard supports versions 1 and 2, as well as two-factor authentication.

• Check that your server's address is accessible from your phone's browser.
• If your server is on a private network, connect your phone to that network or the appropriate VPN.
• For remote access, use an HTTPS address with a valid certificate whenever possible.
• If two-factor authentication is enabled, enter the code requested during login.

Understanding stale data

When the connection to your server is interrupted, the last data received may remain visible. The connection indicator and timestamp help distinguish this data from a recent status. The app attempts to reconnect; also check network access and server availability.

Receiving alerts

Allow notifications in KumaBoard's settings and in your system settings. Check which alert types are enabled and whether quiet hours are set.

Local alerts track UP/DOWN transitions while the app is open. To be notified when the app is closed, set up Uptime Kuma’s built-in notifications (ntfy, Telegram, Pushover, email…) directly on your server.

Using Premium and AI

Premium unlocks multiple servers, AI features and advanced analyses. Your app store displays the price and lets you restore your purchase. The iOS and Android releases are in preparation.

For AI, configure your provider and validate the connection. Cloud analyses require your consent. A vector database is optional; an external storage service requires separate consent.

Contact us

To learn more about how data is handled, read the privacy policy.